[Customer Testimonial] Angel of the Winds Casino

April 5, 2016 Lauren Mahoney-Pick

InfraStruxure® Solution Proves a Sure Bet to Prevent Casino Failure

“The precision cooling provided by the APC InRow® units . . . by far makes it the best installation that I have worked with. With everything tied back to the StruxureWare Data Center Expert software, we are able to keep a close eye on all our critical systems, allowing us to sleep a little better each night.” 

Jeff Wheatley 
Director of Gaming 
Angel of the Winds Casino 
Arlington, WA 

“Angel of the Winds is a state-of-the art Native American casino offering 24-hour gaming through slot machines, table games, keno, and poker. We also offer a full-service lounge with entertainment, a casual restaurant, and a 24-hour eatery.

“Our data centers are the backbone of our gaming systems, and all of our slot machines are networked. It is extremely secure, with dual-access controls and 24-hour video and audio monitoring. The minute we lose our network, gaming activity stops and we are losing hard dollars in addition to loss of customer confidence and lost wages.

“Our secluded property is extremely susceptible to power failures: in one 10-month period we lost power 88 times! Prior to my joining the company, they had installed a non-APC UPS, yet we still experienced two critical systems failures in a year. It was time for a better solution, and I knew of APC’s reputation for reliability. APC also offered a vast array of products that would help us be more efficient.

“I wanted a large UPS to handle all of the power distributed to the slot floor and provide redundancy. And I wanted to ensure that whatever system we put in was flexible enough to protect our systems now and in the future. We insisted on exclusively using APC products wherever possible, so the integrated power, cooling and management approach of the InfraStruXure® solution fit well.

“We designed our solution with two installations. Both units are operational and share the load of power to the gaming floor; however, in the event of a failure, each is sizable enough to operate the entire load. This allows one to come offline and be serviced without affecting operations. We also purchased separate solutions for our data centers so we could maintain the ultimate flexibility.

“The precision cooling provided by the APC InRow® units is a huge step above any other cooling solution I have seen, helping maximize uptime and hardware lifespan. This by far makes it the best installation that I have worked with. The APC Switched PDUs give us the ability to remotely turn outlets on and off, and provide a tremendous amount of flexibility.

“With everything tied back to the StruxureWare Data Center Expert software, we are able to keep a close eye on all our critical systems, allowing us to sleep a little better each night. It will also reduce staff hours needed to go physically check our data centers for environmental issues.”

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